The Dixon Difference isn’t just a fancy gimmick we use to get you in the door. It’s a core value embraced by every member of our team, we never stop trying to surprise and delight you with every opportunity that we get.
Online, on your time.
While we love being able to chat with you, sometimes you need information when the office is closed. With Dixon, you have full access to any of your account information online through our Dixon Tenant Portal. You can check account activity and balances, schedule work orders 24 hours a day, and download a copy of your lease.
Real help when you need it.
Disasters can happen any time of day. (Usually during the most inconvenient times.) When they do, you can reach out to our emergency service (855.559.5525) to talk with a live representative and get help immediately. That’s not just service, it’s peace of mind.
It’s “snow” big deal.
If you’ve lived through a New York winter, you know that shoveling snow is Simply. The. Worst. When you’re a part of the Dixon family, you’ll enjoy complimentary snow shoveling so you can stay warm inside. Preferably with hot cocoa and a rom-com.
Still have questions? Scroll down to check out our FAQ!
Call our Friendly Team at
Our main office is open Monday – Friday, 9:00AM-5:00PM, via phone at (212) 480-2626.
Our leasing team is available Monday – Friday, 9:00AM-5:00PM, via phone at (201) 366-8692, and via email at firstname.lastname@example.org.
Main Office Number: 212.480.2626 (9:00AM-5:00PM)
General Leasing Number: 201.366.8692 (9:00AM-5:00PM)
You must give us 30 days advanced written notice of your intention to vacate, schedule a move date, and return the keys. To receive a full refund, you must leave the property in the same condition it was leased, barring reasonable wear and tear.
In some circumstances, a guarantor may be required, such as where household income is less than 3X the monthly rent. If you have questions about your particular situation, we encourage you to speak with your leasing manager who can explain our requirements and policies.
For a full list of application requirements, visit the Rental Application page of the website.
Once you have viewed a property and submitted your complete application (including supporting documentation), you can expect to hear from a representative of the Dixon team within two (2) business days.